Sell your support ticket history to AI labs.
Resolved tickets are what labs use to train AI support agents. Allied prices your Zendesk, Intercom or Freshdesk history, removes customer details and brokers the license.
What labs look for in support ticket data
Full conversations
Customer messages and agent replies through to resolution.
Internal notes and escalations
How agents reason about a problem and when they hand it off.
Macros and help center articles
Your approved answers, which show what a good reply looks like.
What is removed before delivery
Customer names, emails, phone numbers, order and account numbers, payment details and addresses. Tickets that mention health or financial details can be excluded entirely.
You approve an anonymized sample before anything reaches the lab, and anything you exclude stays out.
What drives the price
- Ticket volume and average thread length
- Share of tickets with real troubleshooting, not password resets
- Internal notes and resolution data
- Product complexity and industry
Most offers combine several systems. Estimate the value of all of yours
Support tickets questions
Which help desks do you support?
Zendesk, Intercom, Freshdesk, Help Scout, Gorgias and Salesforce Service Cloud, plus any tool that exports full ticket history.
Are CSAT scores useful?
Yes. Satisfaction scores and resolution times help labs tell good answers from bad ones, which raises the price.
What about tickets with sensitive data?
We filter out tickets that mention health, payment or government ID data, and you can exclude any queue or tag.
See what your support ticket history is worth.
The estimate takes two minutes and asks for no contact details. The offer request form takes about three.